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Terms & Conditions

Last Updated : May 2026

Welcome to Kastan Mentoring. By accessing our website or using our services, you agree to comply with the following Terms & Conditions.

If you do not agree with these terms, please do not use our services or website.

1. About Kastan Mentoring

Kastan Mentoring is an educational mentoring and student support organization that provides:

  • University application guidance

  • Scholarship guidance

  • Career mentoring

  • Visa guidance support

  • Educational counselling

Kastan Mentoring does not operate as an embassy, immigration authority, or university admission authority.

2. Acceptance of Terms

By using our website or services, users confirm that they:

  • Understand these terms

  • Agree to follow our policies

  • Provide accurate information

  • Use services lawfully and ethically

3. User Responsibilities

Students and users agree to:

  • Submit genuine documents

  • Provide truthful information

  • Respect deadlines

  • Communicate professionally

  • Follow university and immigration requirements

Users must not:

  • Submit fake documents

  • Use fraudulent information

  • Abuse staff members

  • Misuse Kastan Mentoring systems or services

Violation may result in:

  • Service suspension

  • Application cancellation

  • Permanent restriction from services

4. No Guarantee Policy

Kastan Mentoring does not guarantee:

  • University admission

  • Scholarships

  • Visa approval

  • Internship placements

  • Employment opportunities

Final decisions are made by:

  • Universities

  • Embassies

  • Scholarship providers

  • Immigration authorities

5. Educational Guidance Disclaimer

All counselling and mentoring provided by Kastan Mentoring is intended for informational and educational support purposes only.

Students remain responsible for:

  • Final application decisions

  • Visa applications

  • Financial decisions

  • Compliance with official requirements

6. Payments and Fees

Where applicable:

  • Service fees must be paid as agreed

  • Some payments may be non-refundable

  • Students are responsible for third-party costs including:

    • Application fees

    • Visa fees

    • English tests

    • Tuition deposits

Failure to complete payments may delay services.

7. Refund Policy

Refund eligibility depends on:

  • Service stage completed

  • Administrative work already performed

  • Third-party costs already paid

Kastan Mentoring reserves the right to refuse refunds where services have already been delivered.

8. Intellectual Property

All website content including:

  • Logos

  • Branding

  • Designs

  • Documents

  • Graphics

  • Educational materials

belongs to Kastan Mentoring unless otherwise stated.

Unauthorized copying or misuse is prohibited.

9. Privacy and Data Protection

User information is handled according to our Privacy Policy.

By using our services, users consent to the collection and processing of information necessary for educational support and applications.

10. Limitation of Liability

Kastan Mentoring is not responsible for:

  • Visa refusals

  • University rejections

  • Scholarship denials

  • Financial losses

  • Third-party actions

  • Delays caused by institutions

Users understand that educational and immigration processes involve external decision-makers beyond Kastan Mentoring’s control.

11. Termination of Services

Kastan Mentoring reserves the right to suspend or terminate services if users:

  • Violate policies

  • Submit fraudulent documents

  • Engage in abusive behavior

  • Damage organizational reputation

12. Changes to Terms

Kastan Mentoring may update these Terms & Conditions at any time.

Updated versions will be published on the website.

13. Contact Information

Kastan Mentoring
Email: info@kastanmentoring.com
Website: https://www.kastanmentoring.com

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